At Oh So Nutrition, we aim to get your order to you as quickly and as possible.
When do you deliver?
Payments need to be made by 3:00 p.m. for same delivery. Orders received and paid for after 3:00 p.m. will be delivered next day. Orders received and paid for after 3:00 p.m. on Fridays will be delivered the following Monday. Deliveries are usually made within 2 hours of your order being completed and paid for if you are located on the Island axis. Mainland orders will take longer depending on the area. Contact our Customer Care team for details.
What areas do you deliver to?
We currently only deliver orders across Lagos daily.
What are your delivery fees?
Charges per delivery are as follows;
- Victoria Island/Ikoyi/Lagos Island are charged ₦500
- Lekki 1st & 2nd Roundabout ₦700
- Lekki 3rd Roundabout to Chevron ₦950
- Yaba/Surulere/Gbagada ₦1,000
- Anthony/Illupeju ₦1200
- Apapa/Ikeja ₦1500
- Chevron to Ajah Axis ₦1500
- LBS/Sangotedo ₦2000
Do you have a store or offer pick-up services?
Soon! Very soon. We’re working on creating more options for you to get your Oh So goodies. Do hang in there with us as a location is in the works.
What happens if I'm not around?
We’ll call you within an hour of your scheduled delivery time. Someone will need to be at your contact address to receive your order. Remember that your order must stay cold and refrigerated at all times. We send all orders (except dry goods only) packed on ice. Do ensure they can be kept cold upon delivery or reschedule your delivery time.
How do I change my address?
If you need to change your delivery address please do so as soon as possible. Just give us a call on 0909.244.8618 or email us at hello AT ohsonutrition or login to your customer account on ohsonutrition.com
How do I cancel my order?
Once placed you have 2 hours to cancel it. Orders cannot be cancelled beyond the 2-hour ordering timeframe as our busy production team would have already begun the magical process of preparing your order. Due to the perishable nature of our products refunds are not granted. To cancel call 0909.244.8618 or contact us.
My order are nowhere in sight. What should I do?
Normally, you should receive your on your scheduled delivery day. If there is a problem please get in contact right away